Development of a bespoke customer facing system and supporting back office

OnePoll are an internationally recognised creative market research company who conduct surveys, online discussions, research communities and reporting for press and digital brand exposure. Having worked with OnePoll since their inception, we have played

a significant part in the development of the company's growth with its online solution. Our biggest project to date has been the development of a bespoke customer facing survey system and supporting back office system.

OnePoll Brief

After a significant period of growth, OnePoll asked the Ventutec team to design and develop a bespoke system to support their needs both now and into the future.

With a growing number of people using the website to complete questionnaires and surveys, OnePoll wanted to provide their customers with an intuitive online experience that was not only safe and secure, but easy for the OnePoll Team to administer.

System Requirements

  • An easy to use website that allows users to partake in research surveys online, control their personal user details, view payment history and connect with research groups.

  • Increased automation to create efficiencies within day to day operations.

  • A safe and secure backend system that controls survey activity, creating survey and research projects, collecting results and generating reports, managing users and restrictions, payments and secure member areas.

  • A hosting solution with multiple servers that offers complete control and reliability.

Development Solution

Our team undertook an extensive period of development with the OnePoll team to understand their requirements and current procedures before designing a system that would automate as many processes as possible.

The system was then developed specifically to these requirements using PHP and Zend Framework.

We’ve also been responsible for the configuration and management of dedicated servers for OnePoll through our sister domains and hosting company www.siteopia.com.

With in excess of 0.5 million visitors each day, a number of dedicated servers provides the most secure and reliable hosting solution as it ensures complete control over what is installed on each server.

As well as setting the dedicated servers up, we are responsible for server management to ensure the ongoing availability of the OnePoll website.

Ventutec has provided invaluable support for us (OnePoll) since 2005. The bespoke survey system they built has allowed our business to flourish and given us the power to offer our clients outstanding products. Furthermore, Ventutec has played a constant advisory role for our business to help us make key decisions on software and hardware platforms.

Kevin Smith

OnePoll Operations Director

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